Returns

WHAT IS THE RETURN POLICY?

We happily accept returns within 14-days after the delivery date.

We only ask that the following requirements are met:

  1. Item/s must be in original condition with returns tag and/or hygiene seal remaining in place.

    2. Items must not be worn, altered or have stains from make-up, deodorant, sweat or any other substance on them.

3. We do NOT accept returns of cosmetic products, lingerie thongs/strings and thights.

4. We only accept returns from beach towels if they are still sealed in the plastic bag it was provided in.

*We can not accept any returns that do not meet above requirements.
We recommend briefly fitting your item over your underwear and keep the bikini in the provided packaging for protection. 

*In the rare case that one of our items shows an imperfection upon receiving it, we ask to let us know within 48 hours from the delivery time by emailing photos and a description of the imperfection to: customerservice@bayuthelabel.com

 *You can return items from different orders in 1 return parcel.
The €7,50 will only be charged once.
Please write all order numbers on the supplied return form.

 

HOW TO RETURN? 

 

RETURNS FROM THE NETHERLANDS:

You will create a prepaid return label, a charge of €7.50 in total will be deducted
from the refund.
Once your parcel is received by PostNL it is fully insured.


*Note: please insert the # in front of your order number.
(For example: #20000) otherwise it wont work.


RETURNS FROM EU COUNTRIES
We offer pre-paid labels for returns from all EU countries EXCEPT Sweden and Denmark.
Please know that we will deduct an amount from your refund to cover the shipping cost. Please see here a list of the price per country: 
bayuthelabel.com/internationalreturnsprices

You can organise your return here:

https://bayu.shipping-portal.com/rp/

(If you can find cheaper shipping, you are allowed to use the platform stated below (returns from outside the EU), however, your return will not be insured by us.)

 

RETURNS FROM OUTSIDE EU:

To initiate a return from outside the EU or Denmark or Sweden;

click here to RETURNhttps://bayuthelabel.com/a/returns

 

 

 

 


CoC: Bayu The Label B.V. - 80166210