Return policy

WHAT IS THE RETURN POLICY?

We happily accept returns within 14-days after the delivery date.

We only ask that the following requirements are met:

  1. Item/s must be in original condition with returns tag and/or hygiene seal remaining in place.

    2. Items must not be worn, altered or have stains from make-up, deodorant, sweat or any other substance on them.

3. We do NOT accept returns of cosmetic products, lingerie thongs/strings and thights.

4. We only accept returns from beach towels if they are still sealed in the plastic bag it was provided in.

We can not accept any returns that do not meet above requirements.
We recommend briefly fitting your item over your underwear and keep the bikini in the provided packaging for protection.

In the rare case that one of our items shows an imperfection upon receiving it, we ask to let us know within 48 hours from the delivery time by emailing photos and a description of the imperfection to: customerservice@bayuthelabel.com

 

RETURNS FROM THE NETHERLANDS:

You will receive a free prepaid return label.
We charge a €7,50 restocking fee.
Please see: https://bayu.shipping-portal.com/rp/



RETURNS FROM ALL OTHER COUNTRIES:

To initiate a return from outside The Netherlands, please see https://bayuthelabel.com/a/returns

 

customerservice@bayuthelabel.com

CoC: Bayu The Label B.V. - 80166210